In all our operations (laboratory, inspections and product-certification), PT CAST Laboratories Indonesia is committed to independence and impartiality in our dealings with customers, vendors, suppliers and partners.
We maintain a presence of objectivity, independence, neutrality and freedom from conflict of interest.
All our personnel are aware of their duties and responsibilities and the requirement for impartiality is to be maintained at all times so as to ensure possible conflicts of interests do not arise.
In all our operations (laboratory, inspections and product-certification), PT CAST Laboratories Indonesia is committed to safeguarding the confidentiality of our customers, vendors, suppliers and partners. All information disclosed and indicated as confidential will be kept as such. PT CAST Laboratories Indonesia will only use this information to facilitate our business transaction, and for communication purposes (email, telephone, etc) where required.
PT CAST Laboratories Indonesia will not disclose such information to third parties, unless prior agreement has been provided, from clients, customers and/or other related parties. Confidential Information refers to all technical and non-technical information, including documentation, drawings, plans, specifications, policies, procedures, operational and business secrets, customer data, findings and results/reports deriving from tests, methods, formulas; and any other materials provided to PT CAST Laboratories Indonesia.
All our personnel are aware that the requirement for confidentiality is to be maintained at all times.